http://www.franchise.edu.au/ Asia-Pacific Centre for Franchising Excellence Griffith University Articles http://www.franchise.edu.au/?process=views/article.php&articleId=10984 http://www.franchise.edu.au/?process=views/article.php&articleId=10984 Staying abreast of the latest franchise research is now even easier with the launch of the ‘Franchise Research’ section of Griffith University’s Asia-Pacific Centre for Franchising Excellence’s website. The Franchise Research section provides lists of franchise research conducted by the Asia-Pacific Centre for Franchising Excellence over the past 10 years, including the biennial Franchising Australia... http://www.franchise.edu.au/?process=views/article.php&articleId=11347 http://www.franchise.edu.au/?process=views/article.php&articleId=11347 If you’ve been thinking about increasing your franchise skills then you need to apply now ― applications for both the specialist Franchising course and the Graduate Certificate in Franchising close next week. Courses commence the following week. The specialist Franchising course provides a complete overview of franchising and is offered entirely online, or face-to-face at Griffith University’s South Bank... http://www.franchise.edu.au/?process=views/article.php&articleId=11277 http://www.franchise.edu.au/?process=views/article.php&articleId=11277 The Franchising Australia 2010 research project is underway, and franchisors can score themselves one of three Apple iPads, just for participating. The Franchising Australia 2010 is the only sector profiling research in Australia and provides a snapshot of how the sector is travelling. Previous studies, conducted every two years since 1998, have been used by franchisors and franchise sector professionals to help inform business decisions,... http://www.franchise.edu.au/?process=views/article.php&articleId=11227 http://www.franchise.edu.au/?process=views/article.php&articleId=11227 Changes to the Australian Franchising Code of Conduct, announced earlier this year, are effective from today (July 1, 2010). A Fact Sheet on the franchise regulation changes is available from the Australian Competition and Consumer Commission (ACCC). The Franchising Code of Conduct changes relate to: End of Term Arrangements Risk Statement Disclosure Good Faith Unilateral Variation Capital... http://www.franchise.edu.au/?process=views/article.php&articleId=11226 http://www.franchise.edu.au/?process=views/article.php&articleId=11226 Free pre-entry franchise education is now live. The program, announced last month and funded by the Australian Competition and Consumer Commission (ACCC), commences today/this week with more than 270 participants already registered. Offered online, through the Asia-Pacific Centre for Franchising Excellence, the program may be accessed from across Australia or the world. Asia-Pacific Centre for Franchising Excellence Director Professor... http://www.franchise.edu.au/?process=views/article.php&articleId=11160 http://www.franchise.edu.au/?process=views/article.php&articleId=11160 More than 200 registrations have been received for the pre-entry franchise education program less than two weeks after the program was launched. Asia-Pacific Centre for Franchising Excellence Director Professor Lorelle Frazer said the interest in the new program has been very strong. “The free Pre-Entry Franchise Education program has attracted a large amount of interest in such a short amount of time, and registrations are still... http://www.franchise.edu.au/?process=views/article.php&articleId=10985 http://www.franchise.edu.au/?process=views/article.php&articleId=10985 Free pre-entry franchise education will soon be available for prospective franchisees. Delivered online, the pre-entry franchise education program is being developed by Griffith University’s Asia-Pacific Centre for Franchising Excellence, and funded by the Australian Competition and Consumer Commission (ACCC). Asia-Pacific Centre for Franchising Excellence Director Professor Lorelle Frazer said with the ACCC funding the franchise... http://www.franchise.edu.au/?process=views/article.php&articleId=10982 http://www.franchise.edu.au/?process=views/article.php&articleId=10982 There’s less than two weeks until some of Australia’s franchising greats share their wisdom with you at the Franchise Forum 2010 in Brisbane. Here what attendees at last year's forum thought. This unique opportunity will give you access to hear from: McDonald’s about reinventing the world’s biggest franchise brand, The Coffee Club about the benefits and challenges of bringing in capital... http://www.franchise.edu.au/?process=views/article.php&articleId=10819 http://www.franchise.edu.au/?process=views/article.php&articleId=10819 Back by popular demand the Franchise Forum returns for a second year. The Franchise Forum 2010: Making the most of change, will provide a unique opportunity to hear strategies used by leading franchise brands and deliver practical tips to tackle franchise challenges ahead. Hosted by the Asia-Pacific Centre for Franchising Excellence and the Franchise Advisory Centre, the Forum will be held on Wednesday, June 16 at Griffith... http://www.franchise.edu.au/?process=views/article.php&articleId=10821 http://www.franchise.edu.au/?process=views/article.php&articleId=10821 The Asia-Pacific’s only postgraduate franchise course is now taking applications. Open to people from across the Asia-Pacific and worldwide, the flexible study program is currently taking applications until mid-June for people wanting to start studying in July. The program is offered entirely online or via face-to-face delivery at Griffith University in Brisbane, Australia. Director of Griffith University’s Asia-Pacific... http://www.franchise.edu.au/?process=views/article.php&articleId=10750 http://www.franchise.edu.au/?process=views/article.php&articleId=10750 Franchise conflict research findings released today reveal a need for greater transparency by franchisors to their franchisees. The research into franchise conflict, conducted by Griffith University’s Asia-Pacific Centre for Franchising Excellence, was funded through an Australian Research Council linkage grant with the Australian Competition and Consumer Commission. Lead researcher and Asia-Pacific Centre for Franchising... http://www.franchise.edu.au/?process=views/article.php&articleId=10674 http://www.franchise.edu.au/?process=views/article.php&articleId=10674 Comprehensive New Zealand franchise sector data is being collected for one of the first times, with the launch of the inaugural Franchising New Zealand research project. The project, headed by Griffith University’s Asia-Pacific Centre for Franchising Excellence, in partnership with New Zealand’s Massey University, will run simultaneously with the Franchising Australia 2010 research project. Project lead and Centre... http://www.franchise.edu.au/?process=views/article.php&articleId=10555 http://www.franchise.edu.au/?process=views/article.php&articleId=10555 Effects of the Global Financial Crisis on the franchise sector will soon be revealed with the launch of the Franchising Australia 2010 research project, conducted by Griffith University’s Asia-Pacific Centre for Franchising Excellence. The biennial franchise research has been running since 1998, and is jointly sponsored by Griffith University and the Franchise Council of Australia. Lead researcher and Centre Director Professor... http://www.franchise.edu.au/?process=views/article.php&articleId=10531 http://www.franchise.edu.au/?process=views/article.php&articleId=10531 Secrets to boosting franchise profitability were revealed to webinar attendees this week by franchise profitability expert and Avatar Business Navigators Director David Campbell. David said by understanding the four forces of business, the model’s breakeven points, spool rates and franchisee motivation, franchise profitability could be dramatically enhanced. Four forces of business David said there are four forces of business... http://www.franchise.edu.au/?process=views/article.php&articleId=10340 http://www.franchise.edu.au/?process=views/article.php&articleId=10340 Franchise profitability expert and Avatar Business Navigators Director David Campbell will share his expertise for free at a special webinar we’re hosting later this month. During the webinar, ‘Raiders of the Lost Profits: In search of your franchise model’s true potential’, David will drill into some of the actual tactics that drive results. In just 30 minutes David will break profitability down to... http://www.franchise.edu.au/?process=views/article.php&articleId=10139 http://www.franchise.edu.au/?process=views/article.php&articleId=10139 New Federal Government laws, commencing on March 1 this year, may catch out franchisors who provide franchisees with tax or business activity statement (BAS) services to assist with tax law obligations. This relates to tax laws such as GST, PAYG and FBT. Under the new legislation franchisors offering assistance to franchisees may be required to register as an agent with the newly formed Tax Practitioners Board. Fines up to $27,500... http://www.franchise.edu.au/?process=views/article.php&articleId=9987 http://www.franchise.edu.au/?process=views/article.php&articleId=9987 The Australian Retail Association (ARA), with support from the Australian Government is conducting free seminars and webinars to help you understand your obligations under the new Australian Fair Work legislation. The information sessions will be conducted at various locations across the country and online, and are open to everyone, even if you’re not an ARA member. Fair Work information session topics include: Overview... http://www.franchise.edu.au/?process=views/article.php&articleId=9981 http://www.franchise.edu.au/?process=views/article.php&articleId=9981 Getting an inside look at different franchise departments is one of the perks The Coffee Club Property and Franchise Development Coordinator Amie Windrim received from building her networks. Amie says the opportunity arose from networks she made through a franchise course. “I met up with a few of the other students at their workplace and had the opportunity to see how other businesses ran their franchising departments, which was... http://www.franchise.edu.au/?process=views/article.php&articleId=10047 http://www.franchise.edu.au/?process=views/article.php&articleId=10047 Subway franchisee Sam El-Debel is already reaping the rewards of improving his franchise training. “It’s the best decision I ever made,” Sam said. “I’ve been able to negotiate better franchise agreements and better inform myself of what to expect.” Sam enrolled in the Franchising specialist course at Griffith University. Being based in Sydney he took advantage of the online study... http://www.franchise.edu.au/?process=views/article.php&articleId=9963 http://www.franchise.edu.au/?process=views/article.php&articleId=9963 Findings from the latest franchise research reveals five major causes of franchise conflict, and that not all conflict can be avoided. The research, conducted by the Asia-Pacific Centre for Franchising Excellence, explores causes of franchise conflict from franchisor and franchisee perspectives. Project head and Centre Director, Professor Lorelle Frazer, says franchisors cannot avoid conflict with their franchisees, and some conflict can... http://www.franchise.edu.au/?process=views/article.php&articleId=10334 http://www.franchise.edu.au/?process=views/article.php&articleId=10334 According to our website poll 75 per cent of you feel positive about the economic outlook for your business in 2010, and economists generally agree. However, with last week’s collapse of Worldwide Online Printing franchisor it’s important to note economists warn it may not all be smooth sailing, particularly for SMEs. Sensis Chief Economist Stephen Shepherd, speaking at the BRW Franchise Forum last week in Sydney,... http://www.franchise.edu.au/?process=views/article.php&articleId=9761 http://www.franchise.edu.au/?process=views/article.php&articleId=9761 Australia’s largest trade agreement came into force on January 1 this year. The agreement between Australia, New Zealand and the Association of South East Asian Nations (ASEAN) provides progressive reduction, or (in most cases) elimination of tariffs facing Australian and New Zealand goods exports to ASEAN. It also provides the elimination of tariffs on imports to Australia and New Zealand. Currently the agreement is active with... http://www.franchise.edu.au/?process=views/article.php&articleId=9760 http://www.franchise.edu.au/?process=views/article.php&articleId=9760 The federal government has announced $14 million to help small businesses go online or upgrade their internet presentation. The funding, announced by Small Business Minister Craig Emerson and Tourism Minister Martin Ferguson, aims to help more than 50,000 small businesses install and upgrade websites. The aim is to help small businesses better engage in e-business to reduce costs and improve market opportunities, as 95 per cent of small... http://www.franchise.edu.au/?process=views/article.php&articleId=9407 http://www.franchise.edu.au/?process=views/article.php&articleId=9407 Complete Framing Franchisor Andrew Scott wanted to increase his knowledge and credibility in the franchise sector, particularly with his franchisees to give them confidence in his management and the franchise business. Enrolling in Griffith University’s new Graduate Certificate in Franchising with no previous study, Andrew gained entry based on his experience and will become the first graduate of the program on December... http://www.franchise.edu.au/?process=views/article.php&articleId=9352 http://www.franchise.edu.au/?process=views/article.php&articleId=9352 As Movember drew to a close yesterday the sighs of relief from Mo Bros around the nation could be heard as they shed their extra facial hair and the itchiness which came with it. The Lenny’s Mo Bros raised a total of $2,530 and the Gloria Jean’s Coffees Team (pictured) weren’t far behind with $1,190. The official total of all funds raised is still being tallied but is anticipated to be in excess of the $8... http://www.franchise.edu.au/?process=views/article.php&articleId=9329 http://www.franchise.edu.au/?process=views/article.php&articleId=9329 When franchise relationships breakdown, either party involved can make life ‘hell-on-earth’ for the other and adversely affect the entire franchise business network. In extreme cases it can lead to ‘brand terrorism’, legal action or worse, and not only affects the bottomline for franchisor and franchisee, but the well-being of both parties, and field support staff caught in between. So how do you keep... http://www.franchise.edu.au/?process=views/article.php&articleId=9337 http://www.franchise.edu.au/?process=views/article.php&articleId=9337 Australian Federal Minister for Small Business Dr Craig Emerson has announced the expert panel members as part of the recent regulatory reforms. Professor Bryan Horrigan, David Lieberman and Ray Steinwall are the appointees. The panel will advise the Government on outstanding issues raised in recent parliamentary inquiries into the Franchising Code of Conduct and the provisions of the Trade Practices Act 1974 (TPA) that... http://www.franchise.edu.au/?process=views/article.php&articleId=9272 http://www.franchise.edu.au/?process=views/article.php&articleId=9272 In the words of Spike Mulligan, ‘how can you fail if you don’t have a plan’ — that was an early philosophy of Michael Sherlock’s when he and a group of other franchisees first took the reins of Brumby’s many years ago. Michael told Franchise Forum attendees yesterday some of the early decisions he and fellow owners made when they first bought the failing bakery chain. He joked they... http://www.franchise.edu.au/?process=views/article.php&articleId=9270 http://www.franchise.edu.au/?process=views/article.php&articleId=9270 A team from Lenard’s are doing their bit for men’s health, by also sporting hairy upper lips for the month of Movember. Lenard’s General Counsel Alan Bates said it was the second year ‘Lenny’s Mo Bros’ had got behind the charity initiative. “I got involved last year to support the two worthy charities that will benefit from Movember; Beyond Blue and the Prostate Cancer... http://www.franchise.edu.au/?process=views/article.php&articleId=9144 http://www.franchise.edu.au/?process=views/article.php&articleId=9144 Key changes will be made to the Franchise Code of Conduct, and the Trade Practices Act, following the long-awaited Government response to the 2008 Federal Franchise Inquiry. The seven changes, announced by Australian Federal Small Business Minister Craig Emerson yesterday, include: The introduction of fines and penalties for unconscionable conduct and false and misleading representations up to $1.1 million for... http://www.franchise.edu.au/?process=views/article.php&articleId=9108 http://www.franchise.edu.au/?process=views/article.php&articleId=9108 Gloria Jean’s Coffees Operations Team Leader Denis Roche is ‘mo-bilising’ his team for a good cause – Movember. The team of five guys from the Queensland and Northern New South Wales team are downing their razors for one month to help raise awareness and funds for men’s health, specifically prostate cancer and depression. Denis said he was supporting the cause because he felt it was... http://www.franchise.edu.au/?process=views/article.php&articleId=9096 http://www.franchise.edu.au/?process=views/article.php&articleId=9096 Fifteen years ago he didn’t know what an ATM was. Today he is an international franchising success. Dr Ly Qui Trung is Franchisor of noodle bar Pho 24, with 60 outlets in Vietnam and 11 international units across Indonesia, Philippines, Singapore, Korea, Cambodia, Hong Kong and Sydney, and an outlet opening in London next month. He is also Gloria Jean’s Coffees Master Franchisee for Vietnam and owner of several other... http://www.franchise.edu.au/?process=views/article.php&articleId=9094 http://www.franchise.edu.au/?process=views/article.php&articleId=9094 Franchising students in Griffith University's franchise course got a taste of what it’s like to work in the head office of one of the world’s most recognised franchise businesses, McDonald’s. The students, who were in their final week of the franchise course went on a field trip to McDonald’s Queensland office to hear how franchising works in this complex franchise... http://www.franchise.edu.au/?process=views/article.php&articleId=9049 http://www.franchise.edu.au/?process=views/article.php&articleId=9049 The Asia-Pacific Centre for Franchising Excellence has won funding to explore if franchising is more sustainable than independent business. The Australian Research Council (ARC) announced today nearly $300,000 for the linkage project, ‘Survival of the Fittest: The performance of franchised versus independent small business during economic uncertainty and recovery’. Industry Partners, the Franchise Council of... http://www.franchise.edu.au/?process=views/article.php&articleId=8770 http://www.franchise.edu.au/?process=views/article.php&articleId=8770 Although many of us dreaded completing our homework for school, the consequences of not doing it before buying a franchise are much harsher than after-school detention. “Although some franchises cost as much as a house, there are still too many people entering into agreements with their eyes snapped shut,” Australian Competition and Consumer Commission (ACCC) Deputy Chairman Dr Michael Schaper said. This includes... http://www.franchise.edu.au/?process=views/article.php&articleId=8759 http://www.franchise.edu.au/?process=views/article.php&articleId=8759 The secret to franchise success is looking after your franchisees, according to Franchised Food Company Executive Chairman and former Brumby’s Managing Director, Michael Sherlock. That’s how he transformed an ailing bakery chain into the leading Australian and New Zealand bakery franchise, Brumby’s. He also grew the share price nearly six times over, from 56¢ to $3.40 in little more than three... http://www.franchise.edu.au/?process=views/article.php&articleId=8769 http://www.franchise.edu.au/?process=views/article.php&articleId=8769 Digital Central Australia franchisor Luke Hade was the first to register for the Franchise Forum 2009: How the best thrive in any environment. Luke says he’s particularly interested to hear Eagle Boys Pizza Founder Tom Potter speak as he knows Eagle Boys grew quickly and he is hoping to take-away some tips based on Tom’s experience. Luke, with business partner Luke Bond started the franchise in 2005 and they currently... http://www.franchise.edu.au/?process=views/article.php&articleId=8743 http://www.franchise.edu.au/?process=views/article.php&articleId=8743 A free service offering small business advice and support over the phone is now available. The Small Business Support Line was launched by Minister for Small Business Dr Craig Emerson to provide additional advice and services for small businesses. Dr Emerson said the support line would help small business operators navigate the myriad of government departments and specialised services needed to establish, or improve a... http://www.franchise.edu.au/?process=views/article.php&articleId=8703 http://www.franchise.edu.au/?process=views/article.php&articleId=8703 Not establishing a board of directors sooner was the biggest mistake Eagle Boys Pizza founder Tom Potter made in his 20 years at the helm of Australia and New Zealand’s largest privately owned pizza company. Tom, who stepped down from Eagle Boys two years ago, says despite bowing out of the franchise sector he still believes in the strength of the franchising model. “Franchising has a strong future, if managed... http://www.franchise.edu.au/?process=views/article.php&articleId=8565 http://www.franchise.edu.au/?process=views/article.php&articleId=8565 New research shows third parties may fuel the flames of franchise conflict, the Asia-Pacific Centre for Franchising Excellence has found. The preliminary study into the causes of franchise conflict was conducted by myself and Centre researchers Professor Jeff Giddings and Dr Scott Weaven. The research shows the involvement of third parties (such as franchise brokers) in the recruitment of franchisees appears likely to generate... http://www.franchise.edu.au/?process=views/article.php&articleId=8396 http://www.franchise.edu.au/?process=views/article.php&articleId=8396 The Australian Federal Government’s response to recommendations handed down from a Parliamentary inquiry into the Franchising Code has been delayed. The eleven recommendations to the Joint Standing Committee on Corporations and Financial Services inquiry were handed down in December 2008, with Small Business Minister Craig Emerson hoping to have responded by late July. Small Business Minister Craig Emerson undertook targeted... http://www.franchise.edu.au/?process=views/article.php&articleId=8357 http://www.franchise.edu.au/?process=views/article.php&articleId=8357 After our first eNewsletter Soft Stone Sculptures Director Steve Halsey got in touch with the Centre to let us know he thought there was a lot of useful information on our website, but found the colour of the font hard to read. In line with his suggestion, we’ve altered our website font to match the darker grey colour in our eNewsletter. Thanks Steve and others who are sending in feedback and suggestions – we really... http://www.franchise.edu.au/?process=views/article.php&articleId=8356 http://www.franchise.edu.au/?process=views/article.php&articleId=8356 Benchmarking franchisor performance is the research topic of choice, with 40 percent of you rating it as your top preference. We’ll now set to work and report back on our findings. Research results are expected towards the end of the year.If you’re wondering how the other topics faired, more than a quarter of you were interested in royalty fraud (26%). Franchisor’s perception of break even, understanding... http://www.franchise.edu.au/?process=views/article.php&articleId=8345 http://www.franchise.edu.au/?process=views/article.php&articleId=8345 When a franchisee leaves a system, it may not always be on bad terms — they may have planned their exit, want to retire, feel they have reached their full potential in the franchise and seek a new challenge, or sell for a profit. However some franchisees leave because they are disappointed. To better understand why some franchisees become disappointed and leave a franchise business the Asia-Pacific Centre for Franchising... http://www.franchise.edu.au/?process=views/article.php&articleId=8270 http://www.franchise.edu.au/?process=views/article.php&articleId=8270 What topic would benefit you the most if we could provide some answers through franchise research? The Asia-Pacific Centre for Franchising Excellence is launching a franchise research project and we want you to tell us which topic you’d get the most value from. To save you time we've put together a list of potential topics, based around suggestions we've already received, so it will only take 30 seconds to vote for your... http://www.franchise.edu.au/?process=views/article.php&articleId=8224 http://www.franchise.edu.au/?process=views/article.php&articleId=8224 Having an effective internet presence for your franchise is increasingly important and social networking is a vital part of any online strategy. The franchise sector is in Australia, New Zealand and other countries of the Asia-Pacific is quite small so social networking is an important tool to enable people to work closely and form links easily. Even if it seems your customers aren’t purchasing online, eight out of ten are still... http://www.franchise.edu.au/?process=views/article.php&articleId=8169 http://www.franchise.edu.au/?process=views/article.php&articleId=8169 Research conducted by the Asia-Pacific Centre for Franchising Excellence assessed the impact of franchisor support services on the level of disruption within Australian franchise systems — with surprising results. Disruption was measured in terms of the number of substantial conflicts and the number of outlets which were franchised and now closed, company-owned or independently operated. Centre Director Professor Lorelle Frazer,... http://www.franchise.edu.au/?process=views/article.php&articleId=8161 http://www.franchise.edu.au/?process=views/article.php&articleId=8161 With the launch of the Asia-Pacific Centre for Franchising Excellence website comes the launch of our free fortnightly franchising hints and tips eNewsletter. The newsletters will contain helpful tips and information, as well as the latest franchise research findings to help with your franchise business opportunities. Please let your franchisees and colleagues know about our newsletter – they can sign-up via the 'Latest... http://www.franchise.edu.au/?process=views/article.php&articleId=8160 http://www.franchise.edu.au/?process=views/article.php&articleId=8160 The recent West Australian, South Australian and Federal Franchise Inquiries all recommended improved pre-entry education so… we’re in the process of negotiating funding for pre-entry education products. The model we’re proposing would enable pre-entry education to be available online and accessible from anywhere in Australia or the world, at any time. Because we’re seeking funding to cover the... http://www.franchise.edu.au/?process=views/article.php&articleId=8133 http://www.franchise.edu.au/?process=views/article.php&articleId=8133 Griffith University has launched a great, new online resource centre for the franchise sector, through the Asia-Pacific Centre for Franchising Excellence. We launched our new website in response to feedback from the sector about a lack of independent information and the need for information and education to be available on an ‘as needed’ basis whenever and wherever a need is identified – hopefully we can help... http://www.franchise.edu.au/?process=views/article.php&articleId=8139 http://www.franchise.edu.au/?process=views/article.php&articleId=8139 Entering a more mature franchise system may not necessarily involve less risk than entering a newer franchise, according to leading researcher Professor Lorelle Frazer. Research conducted by Professor Frazer, who is Director of the Asia-Pacific Centre for Franchising Excellence, looked at whether there was a link between possible causes for franchise disruption and different stages of the franchise lifecycle. Professor Frazer said although... http://www.franchise.edu.au/?process=views/article.php&articleId=8140 http://www.franchise.edu.au/?process=views/article.php&articleId=8140 The Kleenmaid franchise failure continues to unfold with administrators Deloittes releasing a final report to creditors stating Kleenmaid Group debt has swelled from an initial $73 million to more than $100 million. The report also found Kleenmaid traded whilst insolvent since June 2007, including taking on more franchisees. Franchise Advisory Centre Director and Griffith University Adjunct Lecturer Jason Gehrke said... http://www.franchise.edu.au/?process=views/article.php&articleId=7645 http://www.franchise.edu.au/?process=views/article.php&articleId=7645 Co-branding is used in franchising as a strategy to stimulate and rejuvenate growth, particularly in a mature franchise sector. It involves two or more brands combining to create a mutually beneficial single product or offering to reach similar target audiences and is most commonly seen as a fast food franchise teamed up with a service station.  McDonald’s/McCafe is another franchise co-branding arrangement. Asia-Pacific... http://www.franchise.edu.au/?process=views/article.php&articleId=7644 http://www.franchise.edu.au/?process=views/article.php&articleId=7644 High performing franchisees have advanced marketing systems hidden to both themselves and their franchisors, research by the Asia-Pacific Centre for Franchising Excellence has revealed. Professor of Marketing Bill Merrilees and Centre Director Professor Lorelle Frazer explored differences between high and average performing franchisees to identify if there were similarities. Franchisees were ranked in terms of sales turnover and franchisee... http://www.franchise.edu.au/?process=views/article.php&articleId=7643 http://www.franchise.edu.au/?process=views/article.php&articleId=7643 Multiple unit franchising arrangements are increasing in the Asia-Pacific region, providing strategic, operational and performance advantages. According to Asia-Pacific Centre for Franchising Excellence Deputy Director Dr Scott Weaven, Australian franchisors tend to favour single unit growth strategies. “Multi-unit franchising arrangements are only recently gaining acceptance across the Asia-Pacific and Europe, but are highly... http://www.franchise.edu.au/?process=views/article.php&articleId=10929 http://www.franchise.edu.au/?process=views/article.php&articleId=10929 Although most business commentators report there wasn’t much in the budget for business, franchises will benefit from improved mediation services. The 2010 Budget, handed down by Federal Treasurer Wayne Swan on Tuesday night (May 11), included $2.7 million worth of support for early intervention in same industry business disputes, which includes franchising. According to Small Business Minister Dr Craig Emerson, the funding... http://www.franchise.edu.au/?process=views/article.php&articleId=6667 http://www.franchise.edu.au/?process=views/article.php&articleId=6667 The current state of the franchise sector and how to identify, prevent and manage ‘kamikaze conflict’ in franchise relationships is the focus of research being conducted by the Asia-Pacific Centre for Franchising Excellence. Dispute resolution expert and Griffith Law Professor Jeff Giddings is exploring why conflict is inevitable in franchise relationships and why franchisors need to be equipped to minimise and resolve... http://www.franchise.edu.au/?process=views/article.php&articleId=6724 http://www.franchise.edu.au/?process=views/article.php&articleId=6724 The franchisor – franchisee relationship is an important part of the franchise process.   So what qualities are important to ensure the franchisor-franchisee relationship remains strong?   Worldwide Online Print Franchisee Garry Richards said communication was the most important element of the franchisor-franchisee relationship.   "Worldwide Online Print have good communication systems in... http://www.franchise.edu.au/?process=views/article.php&articleId=6669 http://www.franchise.edu.au/?process=views/article.php&articleId=6669 The Australian franchise sector continues to grow despite the economic downturn, a recent study has found. The Franchising Australia 2008 study, conducted by the Asia-Pacific Centre for Franchising Excellence revealed some good news for the sector. Project leader and Asia-Pacific Centre for Franchising Excellence Director Professor Lorelle Frazer said the bi-annual study provided a clear picture of the Australian franchise... http://www.franchise.edu.au/?process=views/article.php&articleId=7646 http://www.franchise.edu.au/?process=views/article.php&articleId=7646 To assist with franchisee recruitment the Asia-Pacific Centre for Franchising Excellence surveyed attendees at a franchise business opportunity expo. The surveys, conducted by Centre researcher and PhD candidate Steve Bennett, provided insight into potential franchisee’ needs and wants to help franchisors create better franchisee recruitment practices. Mr Bennett said results showed the main reason potential franchisees attended...