The Franchise Centre

Franchise Faculty

Although the Centre is continually researching issues relevant to the franchise sector in a bid to help advance understanding of franchise best practice, we also draw on the expertise of experienced franchise sector participants to provide insights and understanding to a range of franchising challenges.

To help formalise this process the Centre is launching a new Franchise Faculty' initiative, where a range of experienced franchisors, franchisees and franchise head office professionals share their expertise through videos and articles over a period of 12 months.

Current Franchise Faculty Members

Adjunct Michael Sherlock

Michael Sherlock is a high-profile business leader who transformed an ailing set of bakery shops in the late 1990s to position Brumby’s as the 2nd largest bakery franchise system in Australasia with over 320 bakeries by 2007. Under Michael’s leadership, Brumby’s share price rose from 56c to $3.40 in just over 3 years. In 2007, Michael resigned as Managing Director of Brumby’s after ASX-listed company RFG purchased Brumby’s for $46M.  He is a regular columnist in BRW’s Smart Talk and co-author of Jumpshift. Currently, Michael sits on a number of advisory boards as a strategist and mentor, drawing on his vast experience in food, retail and franchise management at the top level. He was also recently appointed as an Adjunct Professor with the Griffith Business School.

John O'Brien

John O’Brien, is the founder and CEO of PoolWerx Corporation, which is Australia's largest franchised pool retail group and one of the world’s leading swimming pool and service companies. He has advised the Australian Government on a variety of issues facing franchising and has also chaired the Australian, the Asia Pacific and the World Franchise Councils, all while building a brand that has twice been named Australia’s Franchisor of the Year (Service and Outright).

Scott Hamilton

Scott Hamilton is a seasoned franchising professional with more than a decade experience spanning senior marketing, operations and agency roles. He has specific expertise in driving growth of retail franchise businesses, particularly in the food space. Currently he holds the position of Nando's Australia Regional General Manager for Queensland, and previously was Ribs and Rumps Marketing Manager, Red Rooster National Marketing Manager and Eagle Boy's Pizza National Marketing Manager.

Shawn Gower

Shawn is an award-winning franchisee within the Brazilian Beauty franchise network. He is a multi-unit operator, as well as owner of of a Spoon Deli Cafe outlet in East Brisbane.

Franchise Faculty Expression of Interest

If you're an experienced franchisor, franchisee or franchise head office professional and would like to help advance franchise best practice by sharing your insights and expertise

The Franchise Faculty is an honorary position, held for 12 months.

For further details, or to express an interest please contact the Centre on