The Franchise Centre

Important Message from Professor Lorelle Frazer


Dear Everyone,

We have some important news to share regarding Griffith University’s Asia-Pacific Centre for Franchising Excellence (The Franchise Centre).

Firstly, I will be leaving Griffith University at the end of 2017 to take up a new position in 2018 as the Head of the School of Business at the University of the Sunshine Coast.

I am also pleased to advise that The Franchise Centre is now set to enter an exciting new era, independent of Griffith University.

The Centre will be transformed into a new not-for-profit social enterprise under the direction of its long-time General & Business Manager, Kerry Miles.

Kerry has been at the forefront of The Franchise Centre’s operations and growth since it was first established at Griffith University in 2007 and she will now lead the next important stage of its evolution.

I am also looking forward to continuing to collaborate with Kerry and staying closely involved with The Franchise Centre in its new format.

David Grant, the Pro Vice Chancellor of Griffith Business School, commented: “Griffith University is very proud of what The Franchise Centre has achieved over the past decade and is fully supportive of the planned transformation into a new social enterprise model under the experienced leadership of Kerry Miles. We are happy that The Franchise Centre will continue to flourish and meet the educational needs of Australia’s diverse franchise sector in its new incarnation as FranchiseED.”

Introducing FranchiseED 

FranchiseED is a new not-for-profit social enterprise established and led by Kerry Miles.FranchiseED

It will continue, expand and make more widely available the educational services previously provided by The Franchise Centre, including high-quality research, seminars, courses, events, webinars and publications to encourage franchise sector best practice at all levels.

Significantly, FranchiseED’s mission will also include promoting the potential of the franchise model to do good. Highlighting the benefits of franchising with a purpose has never been more timely or important, given the negative media surrounding franchising in Australia.

Now is the time for the franchise sector to work on its ability to enable positive social change by leveraging its model for the greater good to address a range of pressing social issues.

By combining its solid educational foundations with an innovative new impact-driven agenda, FranchiseED seeks to change the conversation around franchising by focussing on ways to assist the not-for-profit sector to utilise the franchise model to deliver real social change.  Programs will also be developed to give a “leg up” to others through social franchising.

What you need to do

FranchiseED will continue regular communications, e-newsletters, e-classes, webinars, forums and events, plus plenty of exciting new additions, in 2018.

Stay connected with FranchiseED by opting in to our e-newsletter here.

If you have any questions, Kerry Miles can be contacted on her mobile (T: +61 438 784 511) and new email address.

This is an exciting time as FranchiseED embarks on a new journey to educate, advocate and inspire on the important impact that franchising can deliver as a force for good.

Look out for lots more FranchiseED news to come in 2018.


Kind regards

Professor Lorelle Frazer