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2017-11-07 09:59:29
We are always on the lookout for exciting new innovations in retailing, particularly those converging with the latest technological advances to re-invent the traditional rules of retail. This year we have examined a number of fast-emerging retail trends such as staff-less stores, mobile retail formats and facial recognition technology. Fast food drone deliveries appear to be one of the next frontiers, with Mexican food franchise Guzman y Gomez recently ... read more
2017-10-11 13:02:13
Uber deliveries may seem fantastic for the customer, but what is the business and social reality hiding behind UberEATS, the flashy app and feel good brand? In the last three months I have personally availed myself of the convenience Uber Eats deliveries offers (and we are 60+). In the tech-savvy hipster enclaves of inner city Melbourne, UberEATS usage is approaching binge proportions. Antony Crowther, Managing Director of New ... read more
2017-09-26 11:38:10
  In an increasingly time-poor society, convenience is king and continuous improvements and innovations in the area of delivery are dramatically reshaping the traditional retail landscape. A new research report, commissioned by the Australasian Association of Convenience Stores (AACS), highlights both the challenges and opportunities presented by ongoing disruption, including new threats such as delivery giant Amazon and driverless delivery cars. The Convenience 2030 report says convenience stores need to reinvent themselves by providing ... read more
2017-09-13 11:24:57
(Picture credit: AFP) Customer service has always been at the heart of retailing but technological advances continue to fundamentally change the way that retailers and customers interact. Undoubtedly, the rise of the internet and online shopping has been the big game changer in this regard, providing an alternative to face-to-face contact in retail sales. But even in the bricks-and-mortar retail store environment, new technologies are continually transforming the traditional customer-retailer interaction. ... read more
2017-04-26 09:40:43
  One of the pioneers and leading advocates of social entrepreneurship visited Australia this month with a powerful message that the corporate sector has a leading role to play in addressing the world’s biggest social issues. Professor Muhammad Yunus, a Bangledeshi economist, anti-poverty campaigner and the father of micro-financing, was on a speaking tour of Australia that included presentations to Griffith University in Brisbane and the Australasian Social ... read more
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